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AUSXIP 10th Anniversary Charity Auction
4 December 2006 - 15 December 2006



Frequently Asked Questions

Last updated: 2 December 2006

 


Please read before sending in your question - this section will be updated as required.


1. Which charity
will benefit from the Lucy Lawless items?

The Starship Foundation has been chosen to receive all monies raised through the Lucy auction items. Lucy is a patron and a board member of the Starship Foundation and it is a charity that is near and dear to her heart.

For more information about Starship and the work they do, please visit their site.

There are a couple of Lucy items that have been donated specifically to raise money for the Trevor Project. The winning bidder wil be instructed on how to pay for those items.


2.  Which
charity will benefit from the Renee O'Connor items?

The Alisa Ann Ruch Burn Foundation has been chosen to receive all monies raised through the Renee auction items. Renee has been involved with the Alisa Ann Ruch Burn Foundation for several years.

For more information about The Alisa Ann Ruch Burn Foundation, please visit their site.

 

3. What happens when the item is from neither Lucy nor Renee - which charity benefits?

There will be a split between the two charities for those items.

 

4. Are the pictures and other items personally signed by Lucy Lawless, Renee O'Connor, Melissa Good, Steven Sears and Adrienne Wilkinson?

Yes. Lucy Lawless and Renee O'Connor have contributed autographed pictures, t-shirts and other items especially for this auction. In addition, Steve Sears, Melissa Good and Adrienne Wilkinson have also donated and autographed items.

Non-Xena donations have come from Dean Teaster - producer, writer and director of Renee's new movie, Ghost Town.

Every autographed picture that has been signed by Lucy Lawless, Renee O'Connor, Melissa Good, Steven Sears and Adrienne Wilkinson that were specifically signed for this auction will be getting a Certificate of Authenticity (COA). They will be signed by me. Other pictures which have been donated may have a COA from another seller and these have been donated for the auction.


5. The site says "Currency is in ($) unless otherwise noted. Is this always in *US* dollars? Or is it in the $ currency of the country of the seller?

To keep it uniform, it is in US Dollars. Please use the Currency Converter to convert from other currencies when paying for the items. Please refer to the "How To Pay For Items" for more information on Starship Foundation donations in particular, as those will need to be converted to NZ dollars.
 


6. Once the sale is over, how do I pay
the Starship Foundation for the Lucy items?

The successful bidder will pay their money DIRECTLY to the Starship Foundation on their donation page. Arrangements have been made with Starship to work in conjunction with AUSXIP during this process.

1. Go to the Starship Donation Page
 

2. Fill in your details in the appropriate space


 

3. Select the amount of your winning bid - use Other and fill in the amount. Please be aware that Starship is in New Zealand and your winning bid will be converted to NZ dollars. All the auction items are in US dollars. You will need to convert the US to NZ and pay the NZ dollar amount. Please use the Currency Converter or contact me on maryd@ausxip.com if you are having a problem.

4. THIS IS IMPORTANT - Please select NO to the question "Are you responding to a recent appeal that you would like your donation applied to? Then enter AUSXIP Lucy Lawless Auction - Item Number and insert the item number of the item you have won. This is important as it will notify Starship that your payment is for the auction and then Starship can notify me to confirm.

5. Starship will notify me that you have made a payment and the item will be shipped to you.
You may also let me know at maryd@ausxip.com with a receipt number.

 

7. Once the sale is over, how do I pay the Alisa Ann Ruch Burn Foundation for the Renee items?

Payments for the Alisa Ann Ruch Burn Foundation are slightly different. The Foundation does have an online donation form BUT they have to pay a commission each time someone pays through that form.  Please DO NOT pay for your item through the donation form. To avoid having the Burn Foundation pay any fees, arrangements have been made for all items to be paid for by check (cheque) in US dollars. Please make out the check to

Alisa Ann Ruch Burn Foundation

DO NOT make out the check to AUSXIP or anyone else. If you do, it will be returned to you and your item will not be shipped. Please include a copy of the auction page with the item number so we know which item you are paying for.

Please DO NOT SEND the check to the Alisa Ann Ruch Burn Foundation.  They won't know why you are sending it nor will they be able to ship your item to you.  An address in the US will be the central point for check collection.  The items will be sent out and all the checks will be sent to the Alisa Ann Ruch Burn Foundation.

All checks (cheques) need to be in US dollars - international money orders in US dollars are fine.


8. Where can I go to place a bid?

You can bid on all the items in the auction by going here
 

9. Can you use the same password and user ID from previous auctions on AUSXIP?

Yes. You do not need to create another account.


10. How can I register to participate in this auction?

Go to the user registration page and fill in the details.


11. Where are the items going to be shipped from?

All items (unless otherwise specified) will be shipped from the US


12. How do I pay for shipping?

Through the VERY generous offer, all shipping will be paid for by a fan who wishes to remain anonymous.

 

13. I can't afford to bid on any items, would it be possible to donate to either charity instead?

Absolutely and thank you for wanting to contribute. Please select the charity you would like to contribute to and follow the instructions below:

For Starship

Instead of the Item #  - just put Donation Only


For Alisa Ann Ruch Burn Foundation

Write a check (cheque) with the amount that you wish to donate. Please email me at maryd@ausxip.com for the address. International Money Orders are welcome in US funds. Please indicate that this is not for any item and you just wish to donate.

For The Trevor Project

Write a check (cheque) with the amount that you wish to donate. Please email me at maryd@ausxip.com for the address. International Money Orders are welcome in US funds. Please indicate that this is not for any item and you just wish to donate.



14. I have a Xena / Lucy / Renee website.  Can I participate in promoting this auction?

Absolutely. Please do! We have banners - located here


15. Would you like to ask a question not included in the FAQ?

Send an email to me at maryd@ausxip.com

 

 

Mary D. Brooks
Copyright © 2006  [www.ausxip.com]. All rights reserved.

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