2021 AUSXIP CHARITY AUCTION FAQ

Updated: August 22, 2021

. Please read before sending in your question – this section will be updated as required

15. Contact MaryD With Questions About Auction

 

1. Which charity will benefit from this year’s Charity Auction?

 

The official charities for AUSXIP are The Starship Foundation and The House of Bards Theatre Company. From time to time we raise money for other charities when required. The 2021 AUSXIP Charity Auction will benefit The Starship Foundation and The House of Bards.

2.  Can You Tell Me More About The Starship Foundation?

The Starship Foundation was chosen 2006 alongside the ROC Outreach Fund when the first AUSXIP Charity Auction in celebration of AUSXIP’s 10th birthday. The Starship Foundation was chosen because  Lucy Lawless was on the board of the Foundation and also a passionate advocate for the organisation for many years.

Since our first auction in December 2006 Starship has been an ENORMOUS help in making the process as easy as possible. It’s impossible to put into words how much their partnership with AUSXIP has helped in the organisation and outcomes with these auctions.

Starship Hospital provides leading health care to nearly 150,000 children each year from around New Zealand and the Pacific Islands.

But in addition to government funding they need your help to raise more than $5 million annually to keep the hospital at the forefront of paediatric care.

As a charitable organisation, Starship Foundation exists through the generosity of those who lovingly donate money and/or time to assist in making Starship a world-class medical facility.

For more information about Starship and the work they do, please visit their site.

100% of the money raised for The Starship Foundation is sent directly to Starship – you winning bid is paid via their online donation form.

 
 
 
3.  Can You Tell Me More About The House of Bards Theatre Company?

In 2019, Renee O’Connor (Gabrielle) opened her own theatre company called The House of Bards Theatre Company. We chose The House of Bards because we could see that her work in nurturing young people to excel is one that we wanted to support.

We live in a world that is increasingly become difficult and quite distressing. In such a world, we think that Storytellers are necessary and important. Storytellers have taken us out of our world and transported us as far as our imaginations and their storytelling could take us. As a storyteller / bard myself I have found this to be EXTREMELY important. It’s why we buy books, watch movies, go to the theatre.

Many of you may be aware of Renee’s work behind the scenes with young actors and how she has nurtured them. She will take those young actors and will create extraordinary work. We need storytellers, we need people to help others fulfill their dreams.

That’s why we chose House of Bards as one of our charities.

We have supported charities in the past that allowed young people to reach their potential (The Ellis Foundation), supported a children’s hospital and still do (Starship Foundation), Adrienne Wilkinson’s Families in Need Charity, Brittney’s Bra Auction, AIDS LifeCycle Auction, Trevor Foundation, Frog conservation etc

We feel that The House of Bards is exactly what we need in this day and age.

100% of the money raised for The House of Bards will be sent to The House of Bards and your winning bid will be donated directly to them via their paypal donation form.



4. Where did the Items come from and can I donate?

Many items have been signed by: Lucy Lawless, Renee O’Connor, Adrienne Wilkinson,  and many others have donated, autographed and contributed items for the Charity Auction. Every year we get items sent to us by fans who want to contribute their collectables to the auction or contribute other items such as books or artwork. We guarantee that the signatures are authentic and we never auction off fake autographed items. We can issue COA’s if required. If you would like to send us your goodies, we would love to hear from you. We always find new homes for all your donated items. Please contact MaryD 


5. What Date does the auction start and how long does the it last?

The auction will start on September 01, 2021 between 12:00 am to 2 am and end September 04, 2019 between 5 – 7 pm PDT (a staggered close). The opening times are a little different due to the time difference between Australia (where MaryD is located) and the US.

 

6. Where can I go to place a bid?

You can bid on all the items in the auction by going here

 

7. Can you use the same password and user ID from previous auctions on AUSXIP?

Yes. If you have any problems with your log in, please contact MaryD

 

8. How can I register to participate in this auction?

Go to the user registration page and fill in the details. You MUST supply your full name, valid address, phone number an be over 18 years of age. You MUST verify your email address first. If you do not supply correct address details your registration will be not be approved. Please provide a valid phone number and don’t be surprised if you receive a call from an AUSXIP Staff member to verify the information. All registrations are approved by AUSXIP Staff before you can bid. If you wish to email us about your registration please send an email to http://ausxip.com/contact.html

 

9. The site says “Currency is in ($) unless otherwise noted. Is this always in *US* dollars? Or is it in the $ currency of the country of the seller?

To keep it uniform, it is in US Dollars. Please use the Currency Converter to convert from other currencies when paying for the items. Please refer to the “How To Pay For Items” for more information on Starship Foundation donations in particular, as those will need to be converted to NZ dollars.

For payments to The House of Bards, you will NOT need to convert to USD as it is already in USD.

 

10.  Once the sale is over, how do I pay for my items?

 

11. Where are the items going to be shipped from?

All items (unless otherwise specified) will be shipped from the US.

 


12. How do I pay for shipping?

Starship Foundation Items

Through the VERY generous offer, the majority of shipping will be paid for by a couple of fans who wish to remain anonymous. Shipping overseas or bulky items that are not covered by free shipping and are indicated on the auction details. If you are unsure about an item, please contact MaryD

 

The House of Bards

Through the VERY generous offer, the majority of shipping will be paid for by a couple of fans who wish to remain anonymous. Shipping overseas or bulky items that are not covered by free shipping and are indicated on the auction details. If you are unsure about an item, please contact MaryD

13. I have paid for my item, when will I get it?

Starship Foundation

On the day the auction ends and you pay for your item at the Starship site, Starship will issue you with a receipt. Please remember to include the auction ID number to make it easier for Starship and AUSXIP to verify that you have paid for the item.

UPDATED INFORMATION: NZ is currently in lockdown due to the Delta strain (COVID-19). Please expect a delay in confirmation due to that lockdown and it will impact how Starship sends the spreadsheet of payments to us.

When not in lockdown: One week after the auction ends, Starship will send us a spreadsheet of all those who have paid with the Auction ID numbers, payment amount and name. We will then match those names with our own spreadsheet and then proceed to ship the items out.

 

The House of Bards

On the day the auction ends and you pay for your item via paypal. The House of Bards (HOB) / Paypal will issue you with a receipt. Please remember to include the auction ID number to make it easier for HOB and AUSXIP to verify that you have paid for the item. One week after the auction ends, HOB will send us a spreadsheet of all those who have paid with the Auction ID numbers, payment amount and name. We will then match those names with our own spreadsheet and then proceed to ship the items out.


14. I can’t afford to bid on any items, would it be possible to donate to either Starship or House of Bards instead?

Absolutely and thank you for wanting to contribute and be part of the AUSXIP Charity Auction.  This year’s auction has “DONATION ONLY” selections from $5 to $100 (you can donate any amount you want and it’s not limited to the amount on the Donation Only selections).

 

CONTACT MARYD

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