HOW TO PAY FOR YOUR STARSHIP ITEMS THAT YOU HAVE WON

Congratulations! You have won item/s at the AUSXIP Charity Auction to benefit The Starship Foundation. How do you pay for these items so they can be shipped to you?  Please follow the directions below. We have worked with The Starship Foundation to make the process as easy as possible.  In the event you have a problem in payment, please contact MaryD

The Starship Foundation accepts payments with Visa, Mastercard, American Express and Diners Card

If you wish to pay for your items and they related to The House of Bards, then please visit the How To Pay The House of Bards section 

BEFORE YOU PROCEED TO PAYMENT OF YOUR ITEMS, please follow the directions below to convert the auction US Dollar amount to New Zealand Dollars:

Please use the Currency Converter XE.com  or contact MaryD  if you are having a problem. You will be asked to meet the shortfall if you enter in the wrong amount.  

Please be aware that Starship is in New Zealand and your winning bid will be converted to NZ dollars. You will need to convert the US to NZ and pay the NZ dollar amount.

BEFORE YOU PROCEED TO PAYMENT OF YOUR ITEMS, please follow the directions below to convert the auction US Dollar amount to New Zealand Dollars:

PROCEED TO PAY FOR YOUR ITEMS – please follow the directions to pay for the items you’ve won. 

1. Enter the Starship Donation Form

Go to the Starship Donation Page  or https://starship.org.nz/foundation/donation-form/

Once you have converted the USD to NZD enter the amount – continue onto the payment for your item/s (you can combine the totals)

 

 

 

2 – ENTER YOUR DETAILS

1. Select GIVE ONCE

2. In the YOUR DONATION* section choose OTHER and ENTER the Donation Amount (you can combine the totals)
Please remember to add the converted US to NZ total that you did in step 1 via http://xe.com

3. ENTER your personal information  – ie

4. In the section WHAT PROMPTED YOU TO GIVE TODAY? Select from the Drop Down box “AUSXIP Auction” – it’s the 2nd last one on the list.

In the comments section:

Auction ID Number: (please add the winning auction ID number. If you have multiple winning items list all the numbers.) Please DO NOT put the Invoice Number. Put only the AUCTION ID NUMBER/S.

If you don’t know the Auction Item Number, you will find it on the Email confirmation you have received after winning the auction item. If you cannot find this email, please contact MaryD

PLEASE MAKE SURE THAT THE DONATION MESSAGE WITH THE AUCTION ID NUMBERS IS NOT BROKEN UP INTO MULTIPLE LINES OR IT WILL REJECT THE DONATION.

Select the the Large pink DONATE button on the bottom of the page.

4 – SUBMIT CREDIT CARD INFORMATION

Enter your credit card information. The form accepts VISA / MASTERCARD / AMERCIAN EXPRESS / DINERS CLUB

Please note: Sometimes, the form will fail to load. Please be patient and try again. if you continue to have problems with loading the page, CONTACT MARYD

The amount you entered previously will be located on the far right side of the form and then you enter your credit card details.

PLEASE MAKE SURE THAT THE MONTH / YEAR IS WRITTEN AS MM/YY – FOR EXAMPLE: 04/20 AND NOT 4/20. FAILURE TO DO THIS WILL RESULT IN THE DONATION BEING REJECTED. 

Select PAY and you are done! You should receive confirmation of your payment soon after.

 

 

WHEN WILL YOU GET YOUR ITEM/S?

Once that is processed, Starship will contact MaryD in 5-7 days time with all the winning bidders names and payment advice.

As from updating this document (30 August 2021), New Zealand is in lockdown. We expect confirmation by Starship of payments within 5-7 days.

When we receive the spreadsheet, we match our records with Starship and then we ship items out.

Please be aware that the address you have entered when you registered will be used as your shipping address. If it is NOT accurate, your item with be sent to the wrong place and may be lost OR returned back to us which will incur additional shipping costs for us (or for you if shipping costs are involved).

Thank you for your support! Without your contributions AUSXIP Charity Auctions for The Starship Foundation will not be such a success!


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