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AUSXIP Rizzoli & Isles Charity Auction
In Association with the Lee Thompson Young Foundation

29 August - 5 September 2016

Frequently Asked Questions

Please read before sending in your question - this section will be updated as required.

01. Which charity will benefit from this year's Charity Auction?
02. Where did the Items come from?
03. What Date is the auction going to start and how long does the auction last?
04. Where can I go to place a bid?
05. Can you use the same password and user ID from previous auctions on AUSXIP?
06. How can I register to participate in this auction?
07. The site says "Currency is in ($) unless otherwise noted. Is this always in *US* dollars?
08. Once the sale is over, how do I pay for my items?
09. Where are the items going to be shipped from?
10. How do I pay for shipping?
11. I have paid for my item, when will I get it?
12. I can't afford to bid on any items, would it be possible to donate to Lee Thompson Young Foundation?
13. I have a website / facebook / twitter. Can I participate in promoting this auction?


 

1. Which charity will benefit from this Charity Auction?

Lee Thompson Young Foundation
The Lee Thompson Young Foundation is a national, non-profit organization dedicated to erasing the stigma associated with mental illness, advancing holistic health treatments and improving the lives of all those impacted. The organization disseminates information to the general public, supports research, offers treatment stipends, and sponsors youth programming that strengthens support systems and promotes well being. 

Created by Tamu Lewis, Young's sister and Dr. Velma Love, Young's mother, the Lee Thompson Young Foundation was created to promote mental health literacy through the Foundation's mission and vision. They envision a world in which mental illness is recognized by all as a treatable, biological disorder and the stigma associated with it no longer exists; a world that supports and encourages wholeness and wel lbeing at every stage of life.

For more information about the foundation and the work they do, please visit their site.

Lee Thompson Young Foundation 501(c)(3) number:  46-3957070

100% of the money raised in this auction will go to the Lee Thompson Young Foundation.

2. Where did the Items come from?
Many items have been signed and/or donated by: Sasha Alexander, Angie Harmon, Tess Gerritsen, Jan Nash, Idara Victor, Bruce McGill, Lorraine Bracco, Jordan Bridges, Adam Sinclair, Tina Huang, Sharon Lawrence, John Doman,Jacqueline Bisset and Amy Acker.  
They are 100% authentically signed by the actor. We can issue COA's if required.  

3. What Date does the auction start and how long does the it last?
The auction will start on 29 August 2015 at 6pm (US Eastern Daylight Time) and end 5 September 2015 between 6 and 6:30 pm (US Eastern Daylight Time)

Please click here for the time in your country

4. Where can I go to place a bid?
You can bid on all the items in the auction by going here


5. Can you use the same password and user ID from previous auctions on AUSXIP?
We recently upgraded our auction site and everone will need to re-register at http://charity.ausxip.com 

6. How can I register to participate in this auction?
Go to the user registration page and fill in the details. You MUST supply your full name, valid address, phone number and be over 18 years of age. If you do not supply these details your registration will be not be approved. All registrations are approved by AUSXIP Staff before you can bid. If you wish to email us about your registration please send an email to http://ausxip.com/contact.html

PLEASE USE THE CORRECT SHIPPING ADDRESS. This address will be used to mail your item out.

7. The site says "Currency is in ($) unless otherwise noted. Is this always in *US* dollars? Or is it in the $ currency of the country of the seller?
To keep it uniform, it is in US Dollars. Please use the Currency Converter to convert from other currencies when paying for the items.
 


8. Once the sale is over, how do I pay for my items?
The successful bidder will pay their money DIRECTLY to the Lee Thompson Young Foundation by going to their website.

1. Goto the Lee Thompson Young Foundation page and click on the "You Won! Pay for your item now" icon.

 

2. The Payment page comes up. Sign into PayPal or choose the pay with credit card/bank account option.

3. Once you have entered your payment information and come to the review donation page, you will need to enter your AUSXIP Auction ID(or multiple IDs if you won multiple items). Be sure to fill out that info so we can process the item and get it shipped out to you as quickly as possible.

Once the information is entered, click the "Donate your amount Now" button.

We are working with the foundation to make this process as easy as possible. NO MONEY is exchanged between AUSXIP and the buyer. You pay the Foundation DIRECTLY.

Arrangements have been made with Lee Thompson Young Foundation to work in conjunction with AUSXIP during this process.

Please DO NOT pay by cheque / check but use the Online Donation Form with a valid Credit Card in US Dollars


09. Where are the items going to be shipped from?
All items will be shipped from the US

10. How do I pay for shipping?
Through the VERY generous offer, the majority of shipping will be paid for by a couple of fans who wishes to remain anonymous. Those not paid for are indicated on the auction details.

11. I have paid for my item, when will I get it?
On the day the auction ends and you pay for your item at the LTY Foundation site, the LTY Foundation will issue you with a receipt. Please remember to include the auction ID number to make it easier for LTY Foundation and AUSXIP to verify that you have paid for the item.

One week after the auction ends, LTY Foundation will send us a spreadsheet of all those who have paid with the Auction ID numbers, payment amount and name. We will then match those names with our own spreadsheet and then proceed to ship the items out.

12. I can't afford to bid on any items but would like to contribute, would it be possible to donate to Lee Thompson Young Foundation?
Yes. Absolutely and thank you for wanting to contribute. Follow the steps listed in "08. Once the sale is over, how do I pay for my items?" but at the review donation page instead of putting in your auction ID put in "I want to donate, but did not win an auction"


The LTY Foundation will notify AUSXIP of the donation so we can add it to our tally.

13  I have a website / facebook / twitter. Can I participate in promoting this auction?


Absolutely. Please do!

The auction address is http://charity.ausxip.com 



 

 


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