2015 STARSHIP SPRING CLEAN AUCTION

In Association with AUSXIP NETWORK

11-30 September 2015

Frequently Asked Questions

Last updated: 14 September 2015

Please read before sending in your question - this section will be updated as required.

01. Why is the Spring Clean Auction by Starship being held on AUSXIP Charity?
02. Where did the Items come from?
03. What Date is the auction going to start and how long does the auction last? UPDATED
04. Where can I go to place a bid  how will the bidding work on AUSXIP & TradeMe?
05. Can you use the same password and user ID from previous auctions on AUSXIP?
06. How can I register to participate in this auction?
07. The site says "Currency is in ($) unless otherwise noted. Is this always in *NZ* dollars?
08. Once the sale is over, how do I pay for my items? UPDATED
09. Where are the items going to be shipped from?
10. How do I pay for shipping? UPDATED
11. I have paid for my item, when will I get it?
 


 

1. Why is the Spring Clean Auction by Starship being held on AUSXIP Charity?


The Starship Foundation holds their annual Spring Clean Auction on the New Zealand site Trademe.co.nz and that site allows only Australians and New Zealand residents to bid on it.

Due to Lucy Lawless' international fandom and wanting those fans to be able to bid on Lucy's donated item, AUSXIP is offering fans the opportunity to bid on Lucy's Xena Robe whether they are in Australia / New Zealand or Overseas.

 

 

2. Where did the Items come from?


Lucy Lawless has donated the Xena Robe to the Starship Foundation.

 

3. What Date does the auction start and how long does the it last?
 

The auction will start on 11 September 2015 at 9:00 am New Zealand time and end 30 September 2015 at 9:10 PM New Zealand Time
(Please refer to timeanddate.com for corresponding time in your country)




4. Where can I go to place a bid and how will the bidding work on AUSXIP & TradeMe?


Overseas fans:

You can bid on all the items in the auction by going here (IF YOU ARE NOT FROM Australia or New Zealand)

Australian / New Zealand Fans:

If you are from Australia and New Zealand please go to https://www.trademe.co.nz/Browse/Listing.aspx?id=947320887

 

HOW WILL THE BIDDING WORK:

MaryD will act as a proxy to all bids placed on ausxip charity site and transfer your bid to the Trademe site under the name of AUSXIPMaryD

In the event someone on the TradeMe site outbids the bidder on the ausxip charity site, Mary will place a bid under the name of TRADEMEMaryD so you know it's a bid from a bidder on TradeMe

Contact MaryD to discuss your highest bid or other matters related to this auction at: starshipauction@ausxip.com

 

 

5. Can you use the same password and user ID from previous auctions on AUSXIP?
 

If you have previously registered on https://charity.ausxip.com  then you can use the same username and password



6. How can I register to participate in this auction?
 

Go to the user registration page and fill in the details. You MUST supply your full name, valid address, phone number an be over 18 years of age. If you do not supply these details your registration will be not be approved. All registrations are approved by AUSXIP Staff before you can bid. If you wish to email us about your registration please send an email to https://ausxip.com/contact.html

PLEASE USE THE CORRECT SHIPPING ADDRESS. This address will be used to mail your item out.

 


 

7. The site says "Currency is in ($) unless otherwise noted. Is this always in *NZ* dollars? Or is it in the $ currency of the country of the seller?
 

AUSXIP Charity Site is usually in US Dollars but we have reverted this to New Zealand Dollars for this one off item.

Please go to https://xe.com to convert your currency


8. Once the sale is over, how do I pay for my items?
 

The successful bidder will need to wait for instructions on how to pay. The winner will pay their money DIRECTLY to the Starship Foundation.


09. Where are the items going to be shipped from?

 

The item will be shipped from Auckland, New Zealand


10. How do I pay for shipping?

Shipping costs are additional to the purchase price and you will co-ordinate this with Starship Foundation.

 

11. I have paid for my item, when will I get it?

You will co-ordinate this with Starship

 

 

 

MaryD
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